Question 1

What sizes of cushion covers are available?

Accepted Answer

Most of our cushion covers are available in 16 × 16 inches. We also offer custom-sized cushion covers, depending on fabric availability and design requirements.

If you need a different size, contact us with your required measurements, and we’ll help you explore the available options.

Question 2

What fabrics are used for your cushion covers?

Accepted Answer

At The Cushion Club, we offer cushion covers in a variety of fabrics, including casement (thick cotton), cotton, honeycomb and other carefully selected materials. Fabric type, texture and availability may vary by design. Please refer to the individual product description for specific fabric details.

Question 3

Can I customise the size and design of a cushion cover?

Accepted Answer

Yes! We offer customisation options for selected cushion cover designs, subject to fabric and material availability. Depending on the design, you may be able to choose: The cushion cover size, Matching fabric on both sides or a plain fabric back, Piping or a simple finished edge, Frills, lace or other available detailing. Share your requirements with us, and we’ll confirm the available options and final price before you place your order.

Question 4

Do you offer custom-printed cushion covers?

Accepted Answer

Yes, we offer custom-printed cushion designs. If you’re looking for a particular print or have a design idea in mind, get in touch with us to discuss your requirements. Custom print options, sizing and pricing will depend on the design and production requirements. We’ll confirm the available options before proceeding with your order.

Question 5

How much do cushion covers cost?

Accepted Answer

The price displayed on each product page applies to the design and specifications listed for that product. The final price may vary depending on the cushion cover size, fabric selection, whether the same fabric is used on both sides, and any additional details such as piping, frills or lace.

For customised cushion covers or special print requests, please contact us for a price confirmation before placing your order.

Question 6

How can I order cushion covers from The Cushion Club?

Accepted Answer

Browse our collection and choose the cushion cover or home decor product you love. To enquire about a product, share its product ID or a screenshot with us, along with your preferred size and any customisation requirements. We’ll confirm the product details, availability and final price before you proceed with payment.

Question 7

What payment methods do you accept?

Accepted Answer

We accept payments through UPI, including Google Pay and PhonePe, as well as bank transfer. Once your order details and price are confirmed, we’ll share the payment information needed to complete your order.

Question 8

How long does it take to dispatch an order?

Accepted Answer

Orders are usually dispatched within 6–7 working days. If you need your order urgently, such as before a specific date or ahead of international travel, please contact us before placing your order. We’ll discuss the requirements and confirm whether expedited processing is possible.

Question 9

How long does delivery take?

Accepted Answer

We primarily ship orders through postal services. Standard postal delivery typically takes 5–6 working days after dispatch, although it may occasionally take longer. Speed Post usually delivers within 2–4 days after dispatch. Other courier services may also be arranged based on your preference, particularly for urgent orders.

Delivery timelines are estimates and may vary depending on the destination and shipping service.

Question 10

Do you accept urgent orders?

Accepted Answer

Yes, we can accommodate urgent orders on a case-by-case basis, subject to availability and the time required to prepare your order. If you need your cushion covers or home decor items before a particular date, or if you’re travelling abroad, please contact us in advance. We’ll discuss the timeline, suitable shipping options and any additional charges before confirming your order.

Question 11

How much is the shipping charge?

Accepted Answer

Shipping charges depend on the number of items ordered, the delivery destination and the shipping method selected. We’ll confirm the applicable shipping charge along with your final order details before you complete your payment.

Frequently Asked Questions